AI Engineering Chapter Lead
                            Vodafone Romania
                        
                     
                    Matei Misarca, AI Engineering Chapter Lead in Digital
Software Development Department, managing development in GenAI, TOBi, RPA and
Pega areas.
Matei has been engaged in software development for over
14 years, specialized in both frontend and backend technologies. Since
joining Vodafone in 2021, he has been the Solution Architect for the TOBi
project and for over than 1 year he is managing the AI Engineering team
He took over the TOBi solution, the Vodafone chatbot, just after its
launch, when it was a single channel solution (only on Facebook). During this
time, new channels were added in TOBi chat, My Vodafone App & Web and
WhatsApp; TOBi learned to talk, by enabling TOBi Voice and the Super-Agent
instance for the call center and retail agents. During this time, the chat was
expanded and was enabled for all customer segments, while transferring more and
more conversations from other channels to TOBi. In his tenure as AI Engineering
Chapter Lead, he started and expanded the AI team and worked to setup the
governance and to deliver the first use-cases for Vodafone RO.
On a personal note,
Matei is married and has a three-year-old son. His interests include
traveling, skiing, and watching quality movies, while most of his current free
time is spent playing with his children